If you are encountering issues when watching on-demand videos or watching live webcast events, we recommend that you look at the Common Issues and Questions list below, and visit the AEP-TV Test Center. It is also recommended that you visit the Test Center before a live webcast to make sure you will be able to view the event.

Common Issues and Questions

For technical issues contact the IT Service Desk at:
Audinet: 8-835-3050, (614) 835-3050, or Toll Free: (866) 835-3050